Request a service
Contact us below to enquire about a service or preventative maintenance contract for your laser or dot peen machine.
Technical Support & Service
At Instrumark we stand behind every machine we sell. Our after-sales support ensures your marking equipment keeps running at peak performance — minimising downtime and keeping your production on track.
Warranty All Instrumark machines come with a 12 month warranty covering parts and workmanship. Our team is here to help resolve any issues quickly and efficiently.
Technical Support Our technical team is available to help with machine setup, operation, software and troubleshooting. To ensure we can assist you as efficiently as possible, please submit a support request using the form below and we will respond promptly. For urgent matters you can also reach us by phone on (02) 9836 0564.
Spare Parts We stock a comprehensive range of spare parts locally in Australia including styluses, controllers and accessories — so you're not waiting weeks for parts to arrive from overseas. Contact us to check availability.
Servicing & Maintenance We offer both on-site servicing and return to base repairs across Australia and New Zealand. Whether you need a routine service, preventative maintenance contract or urgent repair, our team can help. Contact us to discuss your requirements.
Software Support Need help with software updates or configuration? Our team can assist remotely or on-site depending on your location and requirements.
